Terms & conditions
Terms and conditions
This website is managed by All Blues AB (hereinafter referred to as All Blues or we). Following terms apply to all users of allblues.se. The terms are valid for all future transactions between you and allblues.se. These terms and conditions apply to sales of jewellery or other products by All Blues to private individuals. Allblues.se is directed exclusively to private individuals. All Blues reserve the right to revise these terms and conditions.
Returns and exchanges
All Blues accept exchanges and returns of orders within 14 days following the delivery of your order: any unwanted items must be shipped/postmarked within 14 days of receipt. You must return the items in unused condition. All Blues will only accept returns if labels and original packaging are fully intact. All Blues is not responsible for the items during shipment back to the All Blues office. The return shipping fee is carried by the customer. If you should wish to return or exchange an item, you must request a return authorization by contacting us at email@example.com and within 14 days following the delivery of your order. State your order number and the name of the item you wish to return. Once you have received a confirmation from us, please send the package to the address below. Please note that 18ct gold products are made after the order is placed, hence we cannot offer return or exchange on these product. Furthermore, we do not offer return on products from limited edition collections.
All Blues AB
113 36 Stockholm Sweden
Purchased items are only exchangeable into a different size and color upon receipt of returned merchandise and are based on stock availability. Exchanges are shipped to you free of charge. Should you be interested in a different item, please return your item/s to All Blues and simply purchase the new piece separately at allblues.se. 18ct gold products are made after the order is placed, hence we cannot offer return or exchange on these product.
Receiving a refund
Your refund will be credited to the original purchaser’s credit card. All Blues will issue a full refund if the complete order is returned. Please note that All Blues will not refund the return shipping fee. In case we receive a written notice and proof of return within 14 days upon arrival, All Blues will issue a refund latest on day 14. In case we have not received a written proof of a return, we will allow 30 days to issue a refund.
All Blues quality guarantee
If you receive an item classified as faulty and was received damaged you must contact us within 7 days of receipt. All Blues quality guarantee only cover manufacturing defects. All Blues can not be held responsible for defects due to:
Failure or damage caused by improper use or carelessness (e.g. cracks from adjusting a bracelet to vigourosly or frequently).
Esthetic changes, defects and damage due to normal wear and tear and aging
All Blues cannot guarantee that all items displayed at allblues.se are in stock by the time of your order. In case an item of your order is being out of stock, we will contact you by phone or e-mail. All Blues cannot guarantee that the content of allblues.se is at all time free of inaccuracies or typographical errors, and up-to-date. All Blues is allowed to, at any time, change the site’s content and items available in the product range. Errors may occur, even though All Blues always strive to display the correct texts, images and pricing on the site and web shop. In case of you being charged the wrong amount when shopping from allblues.se, we will give you the option of placing a new order with the correct price or canceling your order. If we can not get in touch with you, we will cancel your order automatically. All Blues cannot be held responsible for any damage caused from using the site or from not being able to use the site. A problem-free, uninterrupted and secure access to the site can not be guaranteed by All Blues.
Copyright permission notice
The copyright in the documents (including, without limitation, the trademarks of All Blues, logos, graphics, photos, text, design, icons, images data and software) provided in this web site are owned by or licensed to All Blues AB and its affiliates. You are authorized to use material from allblues.se only for personal, non-commercial use. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others, without prior written consent from All Blues. You may not modify the material in any way, without prior written permission from All Blues. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.
The latest update of the Terms and Conditions of allblues.se was made in May, 2017.